What happens next.
Most Charleston jobs go call-to-key in under 60 minutes. Here’s the exact sequence from your first ring to a working lock.
You call or text
Real human picks up — usually within 2 rings. Tell us where you are and what's locked.
Firm quote on the phone
No surprise pricing. We tell you the total before we move, including any after-hours fee.
Tech rolls
Local Charleston tech is dispatched with the right tools. Live ETA texted to your phone.
Job done, you're in
Non-destructive entry where possible. Tap-to-pay or card on the spot. E-receipt + warranty.
We cover all of Charleston and the surrounding islands.
Mobile dispatch from downtown Charleston. We hit most neighborhoods inside 30 minutes — and we’ll always quote you a firm ETA before we roll.
Quick
answers.
How quickly can you get to me?
Most Charleston-metro addresses inside 30 minutes during the day, 45 minutes overnight. We give you a firm ETA on the phone before we dispatch.
What payment methods do you accept?
Apple Pay, Google Pay, all major credit cards (Visa, MC, Amex, Discover), tap-to-pay, and cash. We email the receipt as soon as we finish.
Do you charge for an estimate?
Never. Phone quotes are free, and on-site assessments (when the job is too complex to quote sight-unseen) are also free.
Is there an after-hours fee?
Yes — there's a small uplift for overnight calls between 11pm and 6am, which we always quote firmly on the phone before we dispatch. No mileage surprises, no hidden trip fees. Children or pets trapped in a vehicle or home are always handled without an emergency fee, any hour.